Rebecca Bealer

Citrix and Library resources

If you are attempting to use any Library resources such as ebooks, journals, or databases, and have gone in through Citrix, you may wonder why you are are being asked to pay or you’re seeing something saying you need a subscription.

Even though you are in Citrix, you may still have to prove to publishers that you have permission to access the resources. Unfortunately, Citrix doesn’t always send that information along, so it’s important you use a link from the Library’s site or create one in order to guarantee you can get to what you should.

One key thing to look for is whether the link you’re following has “ezproxy.lsuhsc.edu” anywhere. If it does, then you’re good to go! If it does not, you may not be able to get to the resource you need. You can fix this, however, by running the link to the resource you need through our magical off campus link maker available here: https://libguides.lsuhsc.edu/openathens/offcampuslink. Then follow these instructions:

If you need help with this or any Library resources, please contact us.

All e-resources available from anywhere!

This is just a reminder that all Library electronic resources are available off-campus. We have many walkthroughs that will help you log in wherever you might be:

• Off-Campus Access: basic information about accessing resources
• Off Campus LibGuide: includes tips to make logging in easier as well as information for those at hospitals and clinics
• OpenAthens LibGuide: everything you need to know about logging in with your LSUHSC-NO e-mail account
• Video Tutorials: step-by-step walkthoughs on logging in from off-campus, along with tips on using many of our resources

Know that we are here for you, so if you need any help please contact us.

Coffee for a Cause, Friday February 14th

If you’re thinking of doing something for someone special on Valentine’s Day, you can also do something special for someone by attending Coffee for a Cause!

Sponsored by the School of Allied Health Professions, all proceeds will go towards purchasing educational materials for the LSUHSC Early Learning Center.

Accessing Springer Protocols and journals

UPDATE: The problems should be fixed so Springer Protocols and journals should be available as usual via all Library links. If you run into one that is not or need any assistance, contact us.

We are currently experiencing problems accessing the Springer Protocols and all Springer journals both on campus and off campus through the Library’s EZproxy service (this would affect all links from Library pages and our Catalog).

If you need to access any Springer resources, you can do so using OpenAthens, but only when off campus. When you go to this page (https://link.springer.com/athens-shibboleth-login?previousUrl=https://link.springer.com/) under “Log in via Athens” find and select LSU Health Sciences Center. You will then need to enter your LSUHSC-NO e-mail and password, but once logged in you should be able to use all Springer resources to which the Library subscribes with no trouble.

We will update when we have more information, but if you need any help please do not hesitate to contact us.

New off campus login page

If you tried to log in today to any Library resources from off campus, you will hopefully have noticed that the page looks a little different:

The link to log in via OpenAthens using your LSUHSC-NO e-mail and password is more prominent. If you would prefer to log in using your Library barcode and PIN, click the green bar to expand that option:

If you need help with changing your password, PIN, or anything else, click on the blue Help bar and various options for assistance will appear:

More information about off campus access can be found in a number of places. We have a page with information including a video to help, along with LibGuides about OpenAthens and off campus access. If you have any questions about this or any other Library services, please contact us.

Accessing resources during system outage

*Edit* We were back up by 2pm. Thanks for your patience.

INNOPAC, our library system, will not be available starting at 12:45pm on Thursday, November 21st, and it could be out for at least two hours. This outage means that you will not be able to look up anything through the Library’s online catalog, and the link resolver in all databases will not work as well. There are, however, other options to find the resources you need during this time.

The Discovery/EDS Health search will still function and can help you locate a specific journal, book, or article:

There are many options presented that will still work, but some do rely on the system in order to work. As a result, any options to check the Library’s catalog or to use the WebBridge Link Resolver will not be available. However, particularly in the case of articles, there are many other options that can get you to what you need:

Another option to find a particular ebook or journal is the E-Journals & E-Books A to Z List.

If you need to access any resource when off-campus, you will need to use your LSUHSC-NO e-mail and password through OpenAthens; you will not be able to log in using your Library barcode and PIN while the system is unavailable:

In PubMed, you may be able to get to articles directly using the Library’s link resolver even though the system is unavailable. Since we are using the LibKey Link service in conjunction with our link resolver, if a direct link to the PDF of an article is available, then you will bypass our link resolver. However, if this direct link is not possible and our link resolver would be needed in order to find available full-text or get the article through InterLibrary Loan, you will be unable to proceed while the system is down.

You can also use the LibKey Nomad Chrome browser extension to access journals in PubMed or from publishers’ sites. This will be particularly useful in PubMed, as the extension indicates which articles are available through the Library’s subscriptions. However, since the Library’s link resolver will not be available, only those citations that have “Download PDF” or “Article Link” will work during our system outage:

Even though INNOPAC, the Library’s catalog, will not be available, Library staff will have other ways to get to journals and resources during this downtime, so please contact us if you need help.

Coffee for a Cause Thursday, November 21st

The next Coffee for a Cause will be held on Thursday, November 21, 2019, from 7:30am until 9:00am. It is sponsored by the School of Public Health and will benefit The Cook Book Project and Second Harvest Food Bank.

New off-campus tool: EZproxy Redirect

There is another tool now available for use when off-campus to help you access Library resources easily. The EZproxy Redirect, an extension for Chrome and Firefox, available thanks to the efforts of Tom Wambold, lets you re-load a web page with our EZproxy/authentication information so that you can get what you need.

Once installed, you will see a new icon by your browser’s address bar:

If you go a web site such as ScienceDirect or Wiley Online Library, just click the icon and you’ll be able to re-load that page and then you will be directed to log in using either your LSUHSC-NO e-mail and password or Library barcode and PIN. After that, you will be able to access any Library-subscribed resources with no troubles!

You can download the EZproxy Redirect Chrome extension here, or if you prefer to use Firefox, you can download that add-on here. We also have videos that walk you through the setup.

This one will help you install and set up the Chrome extension:

This video will walk you through installing the Firefox add-on:

We hope this new tool will help you to get to resources more easily, but if you need any help please contact us.

If you need more information about off-campus access, we have a LibGuide that covers that as well.

We also have more videos covering many topics; those can all be accessed either from our Video Tutorials page or on our YouTube channel.

Issues accessing Thieme journals and some ebooks

UPDATE December 2nd: All Thieme books and journals are available both on- and off-campus. If you have any trouble accessing the content, though, please let us know.

UPDATE: Even though we thought the problem was fixed, we are still experiencing this issue as of Monday, November 25th.

We are currently experiencing troubles when accessing all Thieme journal and some ebooks when on campus or off-campus using a Library link. The publisher is working to correct the problem, but we do not know when it will be fixed.

If you are attempting to get an article from a Thieme journal or any book in the Thieme Clinical Collections when on campus or using a Library’s link that requires you to log in, you will be unable to access the content. (Any books in the MedOne Education package are not affected.)

If you are off-campus, you can access the affected Thieme titles by logging in directly through OpenAthens. Go to https://thieme-connect.com/products/all/home.html and choose Login, then select OpenAthens as the federation.

We will update as soon as we have more information about this, but if you need assistance, please contact us.

LibX no longer available

If you were a user of the LibX extension, most recently available only for Chrome, it is not being updated and is no longer available for download.

Be sure to check out the LibKey Nomad extension for Chrome as it is a great complement to your research needs and helps you get to Library resources much easier!

Citation Resolver added to Discovery

Do you have a DOI but can’t figure out how to get the article? Looking for a new way to find the article for a citation? We have some good news for you! A new tool has been added to the Discovery Service/EDS Health that will help you get those articles!

The new Citation Resolver is now available from our Discovery Service/EDS Health. Look for it on the top toolbar or under the search box:

To start looking up a citation, click Citation Resolver and the search box will change:

Now you can enter a DOI, article title, an author’s last name with words from the title, and even PMIDs. Here’s an example of a search using a DOI:

Once Resolve Citation was clicked, the results displayed, and the first one was the article that was needed along with a link to get the PDF:

In the above, you may have noticed the DOI search was actually changed to a search for the author and title of the article, so the Citation Resolver does all of that hard work for you!

Although the Citation Resolver is extremely powerful, you may encounter some instances where you may not see the results you want. If you run into any problems or need any other assistance, please do not hesitate to contact us.

LibKey Nomad goes mobile (with Citrix!)

Hopefully you’ve experienced the wonderment that is the LibKey Nomad browser extension. Although it is currently only available for the desktop version of Chrome, you can use it on the go with your mobile device by using the LSUHSC-NO Citrix Desktop.

In an earlier post, we covered how to install the LibKey Nomad extension in Chrome on your Citrix Desktop. The good news is that you can also access your Citrix Desktop on a mobile device, so you can take LibKey Nomad wherever you want to go!

If you’re using an iOS device, we have a walkthrough on how to install the Citrix Storefront app and use it to access your LSUHSC-NO Citrix Desktop. We’ve also created a short video showing how to log into Citrix on your mobile device in order to use Chrome and the LibKey Nomad extension.

Need more help? Please contact us!

LibKey Nomad and Citrix

We hope you’ve been using and enjoying the LibKey Nomad extension for the Chrome desktop browser. You’ll be happy to know that you are able to install it for the Chrome browser that is available through Citrix.

First, log into Citrix as usual. (More information about installing and logging into Citrix can be found at Information Technology’s site.) Then, open up Chrome in your Citrix Desktop. Once there, you can search Google for LibKey Nomad and install it from the Chrome Web Store, or you can go directly to https://tinyurl.com/libkeynomad.

Then, click Add to Chrome followed by Add extension:

Then you will be asked to choose your institution. Search for lsu and choose LSU Health Sciences Center:

Now when you open Chrome in Citrix, you should see this icon next to the address bar:

You can find more information about LibKey Nomad on our LibGuide or contact us for any additional help!

LibKey Nomad now available!

We are happy to announce LibKey Nomad is now available! This Chrome extension (for the desktop version only) brings the Library’s journal holdings to you, guiding you to get the full-text of articles. It works both on- and off-campus, and hopefully it will become your go-to tool for getting articles.

First, start by downloading the extension from the Chrome Web Store. Then, when asked to select your institution, search for LSU and choose LSU Health Sciences Center:

Although we would prefer you follow links from the Library’s web site as it helps with making sure you are able to access the resources to which we subscribe, with LibKey Nomad you will now be able to go pretty much anywhere and get access to articles or see options for retrieving them on each page.

For example, if you go directly to ScienceDirect and locate an article you would like to read, you will see an icon on the lower right of the screen providing you with access options:

In this case, clicking on the Download PDF icon will bring you directly to the article. You will be asked to authenticate using either your LSUHSC-NO e-mail and password or Library barcode and PIN if you had not done so already if off-campus, but you will not be asked to do so again for the rest of your session.

LibKey Nomad also brings increased and easier functionality to PubMed. Not only will you see journal covers bringing a bit more color to the results summary screen, you can now get to the article directly from the search results list! Look for the icons next to the citations:

Now you no longer have to go into the abstract view of each article to see the options you have to get the full-text!

These are just a few of the highlights of what LibKey Nomad can do. More information can be found on the LibKey Nomad page of our BrowZine LibGuide, or you can contact us for more help. We hope you will find this new tool helpful for your research needs, so please download it and give it a try!

Karger journals unavailable Aug. 31st

If you’re planning on doing some early morning research, please be advised that all Karger journals will be unavailable on Saturday, August 31, 2019, from 2am until 4am. The publisher is performing maintenance on their site during this time.

If you have any problems accessing these or any other Library resources, please contact us.