E-Resource News

Small changes to logging into Library resources

November 13, 2024: We’ve made a couple of changes in the background systems that help you log into Library resources, and you may see some small changes here and there.

If you are on campus using a wired workstation or connected to the LSUHSC-Secure wireless network, you may be asked to enter your full LSUHSC-NO email address when you see this screen:

After you’ve entered your entire LSUHSC-NO email account or chosen your LSUHSC-NO account you’ve previously used, you may see this box, where you will just need to enter your username (the bit before the @lsuhsc.edu) and your current password:

When off campus, you will notice you may be asked to complete the Multifactor Authentication (MFA), where you will need to enter a two-digit number in your Microsoft Authenticator app or confirm via a phone call that you are trying to log in:

If you’ve logged in elsewhere in your session, such as to access the Office 365 Outlook webmail, you may not be asked to provide any of the above as your previously-entered credentials will transfer to the systems that help with logging into Library resources.

Also, if you log in directly to sites using the Library’s OpenAthens setup, you will see the same prompts as above.

If you do not have Multifactor Authentication set up, you will see a message similar to this and will be unable to proceed:

If you see this screen, you will need to set up Multifactor Authentication to continue to log in to Library resources. You can do so by referring to the “Enroll in MFA” section on this page: https://www.lsuhsc.edu/admin/it/security/mfa/microsoft-mfa.aspx. If you need assistance with this, please contact the Help Desk or your school’s computer supporters.

If you have any questions about this or need any other assistance with Library resources, please contact us.

Off campus login woes? Try this!

October 25, 2024

Have you ever seen this screen when trying to log into Library resources when off campus?

You know you’re typing in your full LSUHSC-NO email address and are entering your correct current password. However, no matter how many times you try nor what browser you use, you just can’t log in.

If you run into this situation, try logging into the Microsoft Portal at https://portal.microsoft.com. When you enter your email and password there you will be asked to complete the Multifactor Authentication (MFA) step. After you’ve successfully logged into the Microsoft Portal, you can try accessing the Library resource you were attempting to get to initially.

We’ve found that sometimes you need to get the MFA to activate in order to have logging into Library resources be successful. The links to Library resources do not trigger the MFA step, so you may get caught in a loop where you can’t log in.

If you have any questions or need any assistance with Library resources, please contact us.

UPDATE: Problems accessing all Wiley resources via Library links

UPDATE Wednesday, October 23, 2024: All Library links to Wiley content appear to be working as expected this morning. However, other institutions report this problem has been intermittent for the past couple of days, so you may run into issues unexpectedly. If you need assistance with this or any other Library resources, contact us.

Tuesday, October 22, 2024: We are currently experiencing issues with accessing all subscribed content on Wiley from a Library link. This affects all links from our Catalog, the E-Journals and E-Books A to Z List, our link resolver, and LibKey products. We are working on resolving the problem and will update when we have more information.

Until the problem is resolved, please use this link to access any Wiley content: https://go.openathens.net/redirector/lsuhsc.edu?url=https%3A%2F%2Fonlinelibrary.wiley.com%2F.

If you need assistance getting an article or an ebook, please contact us.

UPDATE: Problems with journals and publishers’ sites

UPDATE, October 23, 2024: Our access to the Journal of Oral Implantology has been restored, and all problems listed below have been fixed. If you need any help with these or any other Library resources, contact us.

UPDATE, October 22, 2024: Our access to Diabetes, Diabetes Care, and Diabetes Spectrum has been restored. We are still waiting on a response from the publisher of Journal of Oral Implantology as we have lost access to all of the content we’ve paid for over the years. We will update again when we have news about this journal.

UPDATE, October 17, 2024: The issue with logging in directly at some publishers’ sites has been resolved. If you run into any problems logging in directly at Wiley, Sage, or any other sites, please contact us. Unfortunately, we still do not have any updates about the journals we cannot access. If you need an article from any of these journals, please place an ILL request for the articles.

UPDATE, October 15, 2024: The problem logging in directly at some publishers’ sites using OpenAthens is not working again. You will see an error message if attempting to do so; please use the Library’s links to resources. We are also still waiting for the journals to be fixed as well.

UPDATE, October 14, 2024: The issue with logging in directly at some publishers’ sites using OpenAthens has been fixed. We are still waiting for updates on the journals where we cannot access our subscribed content.

Monday, October 14, 2024: We are experiencing a number of issues accessing journals and publishers sites.

We are unable to get to the subscribed content for the following journals:

• Diabetes
• Diabetes Care
• Diabetes Spectrum
• Journal of Oral Implantology

We are also experiencing issues when attempting to log in directly at the following publishers sites using OpenAthens:

• Wiley
• AAAS/Science
• Sage
• Any site that uses Atypon as its platform

For the sites where you are unable to log in directly using OpenAthens, please use the Library’s links to these resources.

We will update when we have more information, and please contact us if you need any assistance with these or any other Library resources.

UPDATE: Problems accessing JOSPT using Library links

UPDATE: The problem has been fixed, but contact us if you run into any problems or need any other assistance.

Monday, October 7, 2024: We are currently experiencing issues accessing content for the Journal of Orthopaedic and Sports Physical Therapy (JOSPT) from all Library links. This affects links to the journal from the Library’s catalog, link resolver, E-Journals and E-Books A to Z List, and all LibKey products.

We are working with the publisher and our proxy service to resolve the issue.

Until the problem is fixed, please contact us if you need an article from this journal.

Update: Problems getting ScienceDirect content via Library links

UPDATE: October 4, 2024: All Library links to ScienceDirect content are working again now, but if you run into any issues, the link below will work on and off campus.

Friday, October 4, 2024: We are currently experiencing issues with accessing all subscribed content on ScienceDirect from a Library link. This affects all links from our Catalog, the E-Journals and E-Books A to Z List, our link resolver, and LibKey products. We have already reached out to ScienceDirect and are waiting for them to fix the issue.

Until the problem is resolved, please use this link to access any ScienceDirect content: https://go.openathens.net/redirector/lsuhsc.edu?url=https%3A%2F%2Fwww.sciencedirect.com%2F.

If you need assistance getting an article or an ebook, please contact us.

New LibKey Nomad feature: E-Book linking!

We’re happy to announce new functionality for the LibKey Nomad browser extension. Not only does this magical tool easily link you to the full text of articles, it now quickly brings you to the Library’s available ebooks!

The Library has access to tens of thousands of ebooks, but it’s sometimes difficult to get to them. A book may be listed on a publisher’s site and it’s not showing you can read it, but we have access to it in another place. Or, you’re browsing Amazon and find a book you want to read, but can’t find a good way to see if the Library has it. LibKey Nomad now makes finding our ebooks extremely easy.

Look for the new View E-Book icon that will bring you to that book:

Here’s an example of where this new feature is of great help:

You’re on ScienceDirect and are trying to read the 7th edition of Abernathy’s Surgical Secrets, but cannot see any of the content of the ebook. However, since you have LibKey Nomad installed, you’ll see the icon at the bottom to View E-Book:

When you click on the View E-Book icon, some magic happens and you’re brought to ClinicalKey, where the Library does have access to this book!

However, there is one more thing you will need to do: there is a bug in the system now that doesn’t transfer your login information to ClinicalKey. However, there is another icon that will display where you will just need to click it to reload the page and you will be authenticated and will be able to read the ebook:

And this is all just that easy!

We have another example where this new feature will be helpful:

You’re looking around in Amazon and come across Dr. Porche’s Epidemiology for the Advanced Practice Nurse: A Population Health Approach. You have LibKey Nomad installed, and you see the View E-Book icon and know that will get you to where the Library has access to the book:

You also know that when you click that icon, you’ll need to also click the log in icon on the next page in order to read the book online:

We hope you find this new LibKey Nomad feature helpful when you’re looking for an ebook. More information about LibKey Nomad can be found on our LibGuide.

If you have any questions or need any help with this or any other Library resources, please contact us.

EZproxy system maintenance September 13-14, 2024

September 12, 2024: On Friday, September 13, 2024, starting at 11pm until Saturday, September 14, 2024, 11am EZproxy will be undergoing maintenance. You will be unable to log in to any resources when following one of our links from the Library’s webpages, catalog, or link resolver products.

You can, however, access the resources that support logging in directly using OpenAthens during this maintenance. A list of resources that support direct login is available under OpenAthens-native resources: https://libguides.lsuhsc.edu/openathens/resources.

If you have any questions or need any other assistance with Library resources, please contact us.

Issues when logging into My EBSCO account

September 6, 2024: We’ve had reports and other libraries are confirming that users are encountering problems when trying to log into a My EBSCO account after following a Library link to EBSCO resources and databases, such as the Discovery search box, CINAHL, and Academic Search Complete.

If you follow a link from the Library to any of these resources and attempt to log into your My EBSCO account, you may encounter a 400 error or something similar. Please try one of the following if you encounter this issue:

• Try to access the resource and your My EBSCO account in Chrome
• Use this link to access the EBSCO resource: https://go.openathens.net/redirector/lsuhsc.edu?url=https%3A%2F%2Fsearch.ebscohost.com%2F ; you should then be able to log into your My EBSCO account

If you need any help with this or any other Library resources, please contact us.

New Ovid EBooks!

The Library has added 19 new titles/editions to our collection of ebooks from Ovid.
They are:

The hyperlinks above will take you to our catalog pages, where you can see an overview of the book. You can then click on the “Access” links to go to Ovid, or you can access the full ebook collection from our Database page.

Resolved! VisualDx technical difficulties fixed!

VisualDx is working again! Let us know if you have problems with access.

Previous message:

VisualDx is currently not working. The outage has been reported to VisualDx support.

EZproxy system maintenance, Saturday June 1st

May 31, 2024: On Saturday, June 1, 2024, from 1:30am until 6am EZproxy will be undergoing maintenance. You may be unable to log into Library resources during this time.

If you have any questions or need any other assistance with Library resources, please contact us.

New ClinicalKey EBooks for May

ClinicalKey has released their latest batch of new eBooks in our subscription package. They include updated editions of Netter anatomy books, a new title about diabetes mellitus, and a couple of new editions from their “secrets” series.

The new eBooks added are:
Adler’s Physiology of the Eye (Levin, Leonard) 12th ed.

Art and Science of Facelift Surgery, The (Niamtu, Joe) 2nd ed.

Brody’s Human Pharmacology (Wecker, Lynn) 7th ed.

Chronic Complications of Diabetes Mellitus (Mauricio, Didac) 1st ed.

Netter Collection of Medical Illustrations: Digestive System, Part III – Liver, Biliary Tract, and Pancreas (Netter, Frank) 3rd ed.

Netter Collection of Medical Illustrations: Endocrine System (Netter, Frank) 3rd ed.

Netter Collection of Medical Illustrations: Reproductive System (Netter, Frank) 3rd ed.

Netter Collection of Medical Illustrations: Urinary System (Netter, Frank) 3rd ed.

Neuro-Ophthalmology Survival Guide, The (Pane, Anthony) 3rd ed.

Pediatric Emergency Medicine Secrets (Selbst, Steven) 4th ed.

Practical Approach to Electroencephalography (Libenson, Mark) 2nd ed.

Rare and Interstitial Lung Diseases (Sorino, Claudio) 1st ed.

Sectional Anatomy by MRI and CT (Anderson, Mark) 5th ed.

Urgent Care Medicine Secrets (Olympia, Robert) 2nd ed.

The links will lead you to our catalog and then you can access them from there.

Chat from LibKey Nomad!

A recent update to the fantabulous LibKey Nomad browser extension now lets you quickly access the Library’s chat service. Look for the chat bubble wherever you see the LibKey icons:

When you click the icon, the chat box will open and you can ask Library staff for help:

Click the chat icon to close the box. The chat service is available during the Library’s open hours.

LibKey Nomad is available for Chrome, Edge, Safari, Firefox, Brave, and Vivaldi. You can download the extension by going to https://libkeynomad.com. You can also find browser-specific download links and more information about LibKey Nomad on our LibGuide.

If you have any questions about this or any other Library resources, please contact us.

UPDATE: PubMed personal account login and Library’s link to PubMed

UPDATE May 22, 2024: There will be no fix for this issue, so if you wish to log into your personal PubMed account, use this link: https://www.ncbi.nlm.nih.gov/pubmed/?otool=lsunolib. Installing the LibKey Nomad browser extension will help you get to articles when using PubMed.

April 25, 2024: If you use the Library’s link to PubMed, please note that there is a problem that prevents you from logging into your personal account when in PubMed. This personal account is used to save searches, citations, and create alerts, but does not affect accessing articles. We are contacting the company that maintains our EZproxy to see if there is a fix to this issue.

Until we receive more information about a resolution to this problem, follow this link to PubMed: https://www.ncbi.nlm.nih.gov/pubmed/?otool=lsunolib. If you do not need to log into a personal account, or if you do not need to email citations from a PubMed search, you can use the Library’s link to PubMed with no added troubles.

This is also a good opportunity to check and see if you have the LibKey Nomad browser extension installed. When you have this add on, searching PubMed and getting to articles is super easy! If you use Chrome, Safari, Edge, Firefox, Brave, or Vivaldi browsers, you can install the LibKey Nomad extension and find articles effortlessly. It can also be installed in Chrome in your Citrix desktop. Check out our LibKey Nomad LibGuide for more information.

If you need help with this or any other Library resources, please contact us.