Certificate Error & Remote Access

A number of patrons have been receiving a certificate error when attempting to use the Library’s Remote Access system (WAM).

The certificate was renewed by LSU-Baton Rouge but is not propigating properly for some reason. To install the certificate, click on the from the following link. And then choose Open and then Install. Accept any other default settings. *Please note that this certificate only works with Internet Explorer & not Firefox.*

Once installation is complete (takes about 10 seconds), attempt the off-campus link from the Library’s webpages again.

~EDIT~ This issue is now resolved thanks to the efforts of the IT staff.