INNOPAC

Update: Library catalog problems

UPDATE, Thursday, October 24, 2024: All problems with the Library catalog, the system the staff uses, and the WebBridge link resolver have been fixed. If you encounter any issues, please contact us.

Wednesday, October 23, 2024: We are experiencing extreme slowness and non responsiveness from the Library catalog. It is also making it difficult to check out and renew items in the Library.

This issue is also affecting any traffic that is going to our local WebBridge link resolver; the majority of link resolver traffic is handled by LibKey, so you may not see any problems when accessing articles.

We will update when we have more information about this issue.

Library catalog unavailable, Tuesday, August 20, 2024 at 11pm

August 20, 2024: On Tuesday, August 20, 2024, at 11pm, INNOPAC, the Library Catalog, will be unavailable for approximately 2-3 hours. The outage is necessary for a system update.

The majority of Library resources will still be available during this time.

We apologize for this additional outage.

Please contact us if you need any assistance.

Library catalog unavailable Tuesday, August 20, 2024, starting at 3am

August 19, 2024: On Tuesday, August 20, 2024, at 3am, INNOPAC, the Library Catalog, will be unavailable for approximately 4 hours. The outage is necessary for a server and system update.

The majority of Library resources will still be available during this time.

Please contact us if you need any assistance.

Library catalog unavailable starting 11pm, Tuesday, May 28th

May 28, 2024: On Tuesday, May 28, 2024, at 11pm, INNOPAC, the Library Catalog, will be unavailable for a couple of hours. The outage is necessary for a system update.

The majority of Library resources will still be available during this time.

Please contact us if you need any assistance.

Library catalog unavailable starting 11pm, Wednesday, February 14th

On Wednesday, February 14, 2024, at 11pm, INNOPAC, the Library Catalog, will be unavailable for a couple of hours. The outage is necessary for a system update.

The majority of Library resources will still be available during this time.

Please contact us if you need any assistance.

Library Catalog unavailable 11 pm 4/10/23

INNOPAC, the Library Catalog, will be unavailable for approximately an hour starting at 11pm on Monday, April 10, 2023. The outage is necessary for a system update.

The majority of Library resources will still be available during this time.

Please contact us if you need any assistance.

Library Catalog unavailable 11pm 3/28/23

INNOPAC, the Library Catalog, will be unavailable for approximately an hour starting at 11pm on Tuesday, March 28, 2023. The outage is necessary for a system update.

The majority of Library resources will still be available during this time.

Please contact us if you need any assistance.

UPDATE: Library Catalog now available

UPDATE July 1, 2022: As of early this morning, the problem was fixed and the Library Catalog, logging in with a barcode and PIN, and the link resolver are all working as expected. If you have any trouble or need assistance, please contact us.

ORIGINAL POST June 30, 2022: Due to a problem with our hosting company, the Library Catalog/INNOPAC is currently not available. This outage also affects logging in with a barcode and PIN via EZproxy, as well as some functionality of our link resolver.

This is affecting all customers, and we will update once we have more information.

System outage, Wednesday, December 22, 2021

UPDATE: The system is up and running, but contact us if you have any problems.

At 10am on Wednesday, December 22, 2021, INNOPAC, the Library’s online catalog will not be available for at least one hour. During this time you will also not be able to log into EZproxy using your Library barcode and PIN. The WebBridge Link Resolver is affected by this outage as well.

Please see our other post about accessing resources during this outage.

If you need assistance during this time, please contact us.

INNOPAC Down – 5/21/19 *Restored*

*Update* The servers were restored by 9:35am.

The Libraries’ online catalog, INNOPAC, and all associated programs will be down again on Tuesday morning beginning at 7am for scheduled maintenance. We will post when it comes back online. We apologize for the inconvenience.

INNOPAC – 5/13/19

*Update 5/13/19 8:30am* access has been restored.

The Libraries’ online catalog and all associated programs will be down Monday morning beginning at 7am for scheduled maintenance. We will post when it comes back online. We apologize for the inconvenience.

LSUHSC-New Orleans Launches New Graphic Medicine Collection

Comics aren’t just for teens! Graphic medicine explores healthcare and medicine while using the comic format as a medium for learning.

Graphic novels can be helpful tools for practitioners and patients to further the discussion about healthcare in the United States.  These books are in fact tools that help bridge the health literacy gap.

To highlight this genre, we have a variety of titles available for check out that explore Alzheimer ’s disease, disabilities, abuse, and mental disorders.

So, come by and check out our new books on the 3rd Floor!

HTTP disabled on Library Catalog

HTTP access has been disabled on the Libraries’ catalog to better ensure its security. If you type the catalog’s address, innopac.lsuhsc.edu into most browsers, it should default to using HTTPS but if it doesn’t or if you follow an older link that hasn’t been updated, the following message:

Switch to HTTPS if you see this message

 

 

 

 

 

 

 

Please let us know if you have any problems.

 

INNOPAC Downtime 2/18/19 – Complete

An upgrade of the INNOPAC system will happen beginning at 9am on Monday, February 18th. The outage is expected to last 2 hours at the most. The library catalog and related services will not work during the upgrade.

Thanks for your patience.

 

*Edit 8:20am* The upgrade began early and is already complete.

INNOPAC downtime – complete

An upgrade of the INNOPAC system will happen beginning at 9am on Tuesday, November 13th. The outage is expected to last 2 hours at the most. The library catalog and related services will not work during the upgrade.

Thanks for your patience.

*Edit* The upgrade was completed by 10:30am