In this topic you will learn how to clear your Browser Cache (i.e. delete your temporary Internet cookies and files).

Each time a PeopleSoft Database is accessed, it is put into the user's Cache. The user should clear his/her Cache:

• When problems arise (e.g. computer slowdowns, inability to load pages, inability to refresh the page when error messages are received, etc.);

• According to usage (once a month for light usage, once a week for medium usage, or every other day for heavy usage).

You can clear the Cache as often as you wish.

NOTE: Clearing Cache in PS 9.2 can be done at anytime while navigating through PeopleSoft.  However, it is not recommended that you clear the Cache while entering a transaction, as this may result in the user having to start the document over. Once the Cache has been cleared, it may take a couple of seconds longer to load pages initially. However, once you have loaded a page, any subsequent loads of that page should be faster. This will be experienced mainly when adding new transactions.

From any PeopleSoft 9.2 page:

Click the Tools menu on the browser bar.

NOTE: Verify the Delete browsing history on exit box is checked.

Verify that the following options have been checked (selected):

• Preserve Favorites website data

• Temporary Internet files

• Cookies

• History

This completes Clear Browser Cache.

Click the Tools toolbar.

Click the Internet Options menu.

Press [O].

Click the Delete... button.

Press [Alt+I].

Click the Delete button.

Click the OK button.

Press [Alt+F].

DPIINFODIV

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