Citrix StoreFront with Multi-Factor Athentication (MFA)

 

Important Changes: 

• Our Citrix StoreFront environment now requires that you register for and use Multi-Factor Authentication (MFA).  For additional information, please see:  https://www.lsuhsc.edu/admin/it/security/mfa/microsoft-mfa.asp

• Due to our new MFA requirement, always initiate every Citrix connection request from your web browser, regardless of whether you are connecting from a Windows, Mac, iPhone, iPad, or Android device.    Compatible web browsers include Edge, Chrome, Firefox, and Safari.  Do not attempt to configure or "activate" the Citrix Workspace client directly, as this may cause problems with connecting.  Always begin from your web browser.

LSUHSC-NO provides a convenient web portal, located at https://storefront.lsuhsc.edu, for all access to our Citrix resources, from any client device. 

The Tutorial links below describe how to log on to StoreFront and use it to connect to your Citrix desktops and apps.  Be sure to select the link that corresponds with the type of device and/or web browser that you are using to connect to your Citrix desktops or applications.

Tutorials

Introduction to the Citrix StoreFront "Desktop Viewer"

Microsoft Edge with StoreFront (Windows)

Chrome with StoreFront (Windows)

Firefox with StoreFront (Windows)

iPhone or iPad with StoreFront

Mac with StoreFront

Android with StoreFront

Guide for Shadowing or Logging Off Sessions in LSUHSC-Desktop and LSUHSC-Desktop-2

 

Frequently Asked Questions:

What kinds of Operating Systems, Devices, and Browsers will work with StoreFront? 

Will I need to install any new software on my PC or laptop, or other device, in order to be able to connect to my Citrix desktops and applications using StoreFront?

How do I get to StoreFront? 

I received a message on my workstation asking me to download and update the Citrix Receiver.   Should I do so?

 

Troubleshooting:

I received an odd message stating "You cannot log on with a smart card"

I am having problems configuring my iPhone and/or iPad for use with Citrix 

Error "Citrix has stopped working..." when launching a Citrix desktop in StoreFront

Uninstalling Citrix Receiver

Trouble launching desktops and apps after logging into StoreFront

How to check if Citrix Receiver is installed / How to Install Citrix Receiver

Citrix desktop window fills the entire screen, and there is no option to resize or exit the window

Stuck at a plain gray screen after launching LSUHSC-Desktop from a Windows workstation

I was prompted to "download and update" Citrix Receiver, so I updated it, but now something is not working correctly