Your Benefits at Separation
In an effort to make those departing LSU Health - New Orleans as easy as possible, this webpage contains general information on how employees can continue your benefits upon termination of employment. Please confirm your address is correct with Human Resources to ensure you receive communication from LSU Health - New Orleans and benefits vendors following your separation.
Retired & terminated employees: Please contact nohrm@lsuhsc.edu to update your address.
COBRA (Consolidated Omnibus Budget Reconciliation Act) is a federal law, which requires that group plans offer covered employees and dependents the opportunity to continue health, dental and vision insurance as well as Healthcare FSA participation when coverage would normally end for certain specified reasons. The following provisions outline the requirements for continued coverage in accordance with the law:
- You and your covered dependents may continue coverage for up to 18 months if coverage ends because of either a permanent reduction in the number of hours worked or termination of employment for any reason other than gross misconduct. You and/or your covered dependent must apply and remit premium within 60 days of the date coverage ends or the date you are notified of your continuation rights, whichever is later.
- Your dependents may continue their coverage under the group plan for up to 36 months
if their coverage ends for any of the following reasons:
- Divorce from employee
- Death of employee, or
- Dependent child reaches the maximum age or otherwise ceases to qualify as a dependent under the plan.
Paperwork for COBRA coverage will be mailed to the employee directly from the insurance provider after the active coverage ends.
Coverage would be effective the first of the month following the event.
Your health insurance as an eligible employee will terminate on the last day of the month in which you terminate employment. Health insurance may be continued for the employee and/or eligible dependents under the provision of COBRA for up to 18 months (29 months if disabled). The monthly premium will be 102% of the total premium (employee share plus state share plus 2% administrative fee). You have 60 days from when your coverage terms to enroll in COBRA benefits.
COBRA information will be automatically mailed to your home address.
Contact Information:
OGB Customer Service: 800-272-8451
BCBS Customer Service: 800-392-4089
WebTPA Customer Service: 855-346-5781
COBRA information and continuation forms will be automatically mailed to your home address from from Forrest T Jones, COBRA administrator for EyeMed. Coverage can continue for up to 18 months at the same premium plus 2% administrative fee. The employee will have 60 days from the date of loss of coverage to enroll and remit payment to Forrest T Jones. Coverage will be reinstated from the date of the loss of coverage.
Contact Information:
EyeMed Customer Service: 866-939-3633
Forrest T Jones Customer Service: 800-821-7303
COBRA information will be automatically mailed to your home address from BRI COBRA LLC, COBRA administrator for Humana. Coverage can continue for up to 18 months at the same premium plus 2% administrative fee. The employee will have 60 days from the date of loss of coverage to enroll and remit payment to BRI COBRA, LLC. Coverage will be reinstated from the date of the loss of coverage.
Contact Information:
Humana Customer Service: 800-233-4013
BRI COBRA Customer Service: 866-996-5200
If you are terminating employment (not retiring),but would like to continue your Term Life Insurance coverage, you may convert the policy to a Whole Life policy or port the policy to continue your Term Life coverage.
Conversion – If you wish to convert your life insurance policy, please complete the Conversion Form and submit to UnitedHealthcare, within 60 days. Note that this form does require HRM certification.
Portability – If you wish to port your life insurance policy, you must meet certain criteria. You must be under age 70 and in good health/not terminating employment due to health problems. Please complete the Portability Form and submit to UnitedHealthare within 60 days. Note that this form does require HRM certification.
If you are terminating employment (not retiring), but would like to continue your Term Life Insurance coverage, you may convert the policy to a Whole Life policy or port the policy to continue your Term Life coverage.
Conversion – If you wish to convert your life insurance policy, please complete the Conversion Form and submit to of Prudential, within 31 days. Note that this form does require HRM certification.
Portability – If you wish to port your life insurance policy, you must meet certain criteria. You must be under age 70 and in good health/not terminating employment due to health problems. Please complete the Portability Form and submit to Prudential within 31 days. Note that this form does require HRM certification.
If you are terminating employment (not retiring), but would like to continue your Long Term Care Insurance, you may continue coverage by completing the Long Term Care Portability Form and submitting it directly to the insurance provider within 31 days of the date of termination. Note that this form does require HRM certification.
Information to continue your Identity Protection Insurance will be automatically emailed to the address in MetLife + Aura. You can also contact MetLife + Aura Customer Service to switch to direct pay.
MetLife + Aura Customer Service: 1-844-931-2872
COBRA information will be automatically mailed to your home address by WebTPA, the COBRA administrator for DBS. Your FSA terminates on the last day of the month in which you terminate employment. You have 30 days past termination to submit claims for expenses incurred through this date.
WebTPA Customer Service: 855-346-5781
DBS Customer Service: 800-234-1229
For a Refund/Rollover, please complete the Refund of Accumulated Contributions and give to LASERS directly.
If you are vested in LASERS (5 years participation), please contact a Retirement Representative to discuss possible retirement options.
For a Refund/Rollover, please complete the Application for Refund form. Completed forms should be returned to the LSU Health - New Orleans' Benefits team at nohrm@lsuhsc.edu. You can submit the refund form to LSU Health - New Orleans immediately after termination, but the form cannot be sent to TRSL by HRM until 90 days after termination. TRSL processes most refunds within 30 days of receipt.
If you are vested in TRSL (5 year participation), please contact a Retirement Representative to discuss possible retirement options.
Account balance is vested. Early distribution penalties do not apply to 457(b) deferred compensation plans for eligible withdrawals of 457 pre-tax money. Any withdrawals will be taxed as ordinary income and will be subject to a 20% mandatory withholding. The withdrawals are also subject to state income tax.
Contact: Will Parrie (504) 247-5996, will.parrie@empower-retirement.com
Withdrawal/ Rollover information: 1-800-937-7604
No refund or rollover option available.
- 800-772-1213
- Social Security Administration Website
Please contact a company representative for information regarding your options from your 403(b) and/or 457(b) account.
Contact Us
LSU Health - New Orleans Benefits Team
433 Bolivar Street, 6th Floor
New Orleans, LA 70112
(504) 568-7780
nohrmbenefits@lsuhsc.edu