Contact the
IT Service Desk:
https://solutions.lsuhsc.edu
1-800-303-3290
504-568-HELP (4357)
Hours of Operation:
Monday - Friday 8:00 AM to 5:00 PM.
Calls after hours are handled by on-call personnel, 24 hours a day.
Academic Support:
School of Medicine Computer Support
School of Allied Health Professions Computer Support
School of Dentistry Computer Support
School of Nursing Computer Support
School of Public Health Computer Support
LCMC EPIC Support:
504-702-4357
ITG Support
LSUH Shreveport
SHVHELP@lsuhs.edu
(318) 675-6506
LSUHS Change Password Link
https://selfservice.lsuhs.edu/
Inside LSUHS:
Top Topics
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Office 365 (Teams/OneDrive/SharePoint/Email)
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LSU Health Files - send and receive large files with remote colleagues
Help Desk FAQ's
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How do I change my password, or unlock my LSUHSC userid? (requires LSUHSC userid)
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How do I change my security questions? (requires LSUHSC userid and password)
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Microsoft Office Pro Plus software for students, faculty and staff
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iPads, iPhones and iPods - connecting to LSUHSC wireless and Citrix Desktop (courtesy LSUHSC library)
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Mac & MacBooks - connecting to LSUHSC wireless and Citrix Desktop (courtesy LSUHSC library)
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Yammer - Enterprise social networking offering persistent chat
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ResNet - instructions for connecting devices in Residence Halls
Email Archive Information and Documentation:
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Email Archive documentation for Microsoft 365 (email items since 2018)
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Email Archive documentation for NearPoint Archive (email items from before 2018)
- Email Archive link for NearPoint Archive (items from before 2018)