LSU Health FileS - FileSharing Solution

LSU Health FileS is a resource that allows LSUHSC users to send and receive large attachments with external users.  Below are tutorials for common tasks or questions.  Click on the method you prefer to learn (i.e. Web or Video).   If you have any questions contact Postmaster@lsuhsc.edu

 

Requesting Large Files with Web Interface

When you need to have an external user send in large attachments, you can use the Web Interface to send an email request to that external user that includes a link that will allow them to upload files.  You will be notified when files are uploaded.

1. With a web browser, connect to files.lsuhsc.edu

2. LSUHSC users can enter their Active Directory UserID or their Email address in the first box, and their AD Password, then click Login.
3. The Password Reset button and Register button are only for external users, and are not needed for LSUHSC users.
4. Users will see the Message screen below.

 5. Click on the Request File button on the top right.  A new box will appear, in which you can compose a message, specifying the recipients in the To field, entering a Subject, and a descriptive Message to ensure to the recipients that this is not a spam message, and that the link is for business correspondence that will allow them to upload their files.

 

6. Click the Send a copy to myself checkbox to get a copy of this request for yourself.
7. When you are satisfied with the message, click the Request File button.

 

Requesting Large Files with Outlook Plugin

If you have the Outlook plugin installed, and you need to have an external user send in large attachments, you can use the plugin to send an email request to that external user that includes a link that will allow them to upload files.  You will be notified when files are uploaded.

1. In Outlook, start a new message and look for the icon below. The Icon will be on the Message tab, not the Insert tab.  Note: hovering your mouse over these icons and clicking the links for LSU Health FileS Outlook Plugin or for Tell me more will bring up help documentation for Outlook, not for LSU Health FileS.  This is a limitation on the Microsoft Office ribbon, and cannot be controlled by 3rd party add-ons.

2. Enter a recipient into the To: field.  Note, that you can only address the message to a single recipient.

3. Click on the down-arrow next to Secure Attach, and select File Request.  This will add a link to your email that the recipient can use.  Do not make any changes to this link.

4. Compose the rest of your e-mail message as you normally would, providing a description to the recipient of what the link is for.

 

5. Send the message, and you will be notified by e-mail when the recipient has uploaded a file for you.